Richie Lokay
Product LEader
Transforming businesses through human-centered design leadership.
Breakthrough customer experiences and product strategy that powered $125M ARR growth across global retail.
Combining strategic vision with tactical execution to create products that users love and businesses thrive on.
01
Transformed complex business needs into intuitive human-centered experiences that drive measurable results. A forward-thinking approach combines user research with emerging technologies, as demonstrated by AI/ML automation strategy for retail customer experiences and innovative cross-platform creative software products that scaled to billions of yearly web events.
02
Architected scalable systems that empower teams to deliver consistent, high-quality experiences efficiently.
By implementing structured collaboration models between design, product, data, and technology teams, reduced development cycles by 30% while nurturing world-class talent that delivers exceptional experiences for global enterprise clients.
03
Built sustainable communities of design and development professionals, focusing on dedicated career pathing and measurable growth milestones. From establishing comprehensive user research programs to developing design operations frameworks that support 300% team growth, he creates the infrastructure and tools that transform how organizations approach design and development.
Case Studies
Experience
Design Consultancy
Visual Communications Designer
Provide graphic design, corporate collateral, typography, and visual communication solutions for clients.
Notable Work:
Blue Note Records • GQ, Condé Nast • Food Network • Marie Claire, Hearst • Mucca Design • NFL • Studio Red of Rockwell Group
Wingtip Marketing
Notable Work:
AMC • Bonobos • IFC Channel • Harvard Business Review • Havaianas • Maxim Magazine • Ruth’s Chris Steakhouse • WeTV
Lead UX Designer,
Director of Design
Built and led multidisciplinary design teams responsible for client solutions, product innovation, and premium customer experiences. Established user research methodologies and design operations processes that scaled with rapid company growth.
Established formal design system and operations framework that reduced design delivery time by 40% while ensuring consistent brand experiences across all channels
Created and scaled cross-functional collaboration models between design, product management, data science, and technology teams, enabling faster time-to-market and unified product vision
Wunderkind
Established formal design system and operations framework that reduced design delivery time by 40% while ensuring consistent brand experiences across all channels
Created and scaled cross-functional collaboration models between design, product management, data science, and technology teams, enabling faster time-to-market and unified product vision
Developed and executed talent growth strategy, including structured career pathing, skills development programs, and mentorship initiatives that reduced design team turnover to less than 5%
Institutionalized human-centered design processes across the organization, training over 100 employees in design thinking methodologies and customer-first approaches
Managed $15 million P&L while continuously optimizing resource allocation, operational efficiency, and quality standards
Antimatter systems
Established user research program focused on understanding learning behaviors and educational outcomes across different demographics and contexts
Developed design system that ensures consistent, accessible experiences across platforms while adapting to individual learning needs
Created rapid prototyping and testing methodology that accelerates product development while validating educational efficacy
Collaborated with customers to integrate user feedback loops and performance metrics into continuous product improvement.
Richie Lokay